Requirements
- Residential low-income household
- Received Notice of Pending Disconnect or currently disconnected non-payment
- Applicant must be listed on the PUD account and reside at the service address
- Applicant must have active service for a minimum of 2 months
Program Assistance
- Applicant may receive assistance once every 12-months
- Maximum assistance is the disconnect or reconnect amount, not to exceed $300
- Disconnect balance must be paid down to $300 (maximum assistance amount) prior to approval
- Prepaid Accounts –Assistance amount provided shall be the lesser amount of (1)
30 days of the calculated daily average plus arrangement balance or (2) the
maximum assistance amount of $300.
- PUD, State or Federal Declared Emergency – Applicants may re-apply for an additional
maximum assistance amount of up to $300 within a 12-month period.
Program Restrictions
- Not available for deposits or collection balances
- Not available for any fees
- Not available if previous fraud events
- Not available if on Moratorium Payment Plan
Application Process
- Complete the application in its entirety
- Submit application, along with income documents, to Cowlitz PUD
- Email, fax, mail, or drop off at our Main Office are accepted
- Eligibility will be determined upon review of information submitted and in accordance with the Customer Services Policy
- Qualifying applicants will be automatically enrolled in our monthly Discount Rate Program after verification of age, disability, or Veteran status
Note: At the discretion of the Director of Customer Service, payment amounts, qualifiers, and restrictions can be made outside
of these policies.