The Third Party Notice applies to all members. This program helps those who live alone, senior citizens, those who are disabled and landlord renter situations.
This program notifies a third party, along with the member, that a disconnect notice has been sent. A third party could be a friend, relative, church or community agency. The third party receives copies of all disconnect notices mailed to MVEC members, but is NOT required to pay the bill(s). By volunteering, the third party can receive and give information about personal circumstances and make a payment plan with MVEC for the member. This helps avoid the hardship that would result from disconnecting service.
MVEC complies with the Federal Trade Commission’s Red Flag rule, which helps detect, prevent and mitigate damage caused by identity theft. MVEC reserves the right to ask questions to help validate the identity of an account holder when changes to an account are requested by phone or in person.
If you want to name a third party, please complete the form below and return it to MVEC.