Terms and Conditions
Upon breaking the seal attached to the installed
GenerLink™, you expressly agree that usage is restricted and subject to the
following terms and conditions (“Terms and Conditions”).
Installation and Care of
Property
The GenerLink™ unit must be installed by an
approved installer and may not be removed or modified by anyone other than an
approved installer. An approved installer is defined as a technician approved
by your local electric utility (“Utility”). As a user of GenerLink™, you
further agree to follow the GenerLink™ Start-Up Procedure provided in the
Operating Manual. At all times, the GenerLink™ unit shall be used solely for
the purpose intended, in accordance with the Instructions and “Safety Tips”
contained in the Operating Manual. You understand that any installation,
removal, or modification by anyone other than an approved installer is
dangerous and is expressly prohibited under the terms of this agreement.
Delivery and Acceptance
of Property
Within thirty (30) days of its installation, you
are required to test the GenerLink™ unit with a generator. Written notice of
any defects or concerns with the operation of the GenerLink™ unit must be
received within forty-five (45) days from the installation date of the
GenerLink™ unit by Global Power Products at 2160 Breckinridge Blvd, Building 100, Suite 125, Lawrenceville, GA 30043, specifying any defects, or it shall be conclusively presumed that you
have accepted the GenerLink™ unit and found it to be in good operating
condition and repair. This provision shall not be applicable to latent defects
of which you could not reasonably be aware.
Safety
You understand and agree that once the
GenerLink™ unit is installed, it is the only safe and allowable method for
connecting a generator to your home. You grant the Utility the right to enter
the site where the GenerLink™ unit is installed, to temporarily disconnect the
generator, and to physically “lock out” the GenerLink™ unit at any time if the
Utility determines that a potential hazard exists and that such temporary
action is necessary to protect the Utility’s electric system, its customers,
and/or its employees.
Inspection, Repair, and
Removal
You acknowledge that the GenerLink™ unit shall
not be removed, repaired, or replaced by anyone other than an approved
installer. If the GenerLink™ unit requires inspection, removal, repair, or
replacement, immediately contact an approved installer to request that the
GenerLink™ unit be removed. Contact GenerLink™ at 2160 Breckinridge Blvd, Building 100, Suite 125, Lawrenceville, GA 30043, or call 800-886-3837 to receive instructions on how to
have the GenerLink™ unit repaired and/or replaced.
Claims and Expenses
You expressly agree to hold the Utility, the
Authorized GenerLink Reseller, and Global Power Products harmless from any and
all claims, costs, expenses, damages, and liabilities, including reasonable
attorney’s fees, resulting from, or alleged to be caused by, directly or
indirectly, use, operation, or failure of the GenerLink™ unit.
Terms to be Exclusive
You acknowledge that the Terms and Conditions constitute the final and entire
agreement regarding the use and purchase of the GenerLink™ device.
Warranty and Service
Information
GenerLink™
Manufacturer’s Limited Warranty
Global Power Products warrants GenerLink for a
period of seven (7) years after delivery of goods, where specified that the
goods are, under normal use and service, free from defects in materials and
workmanship. No other warranties or representations, whether written or oral,
shall be binding upon Global Power Products. If any unit provided by Global
Power Products does not comply with any of the expressed warranties set forth
above and customer provides Global Power Products notice of such noncompliance
within the seven (7) year warranty period, Global Power Products shall at its
discretion repair or replace the nonconforming unit after receipt of the
nonconforming unit for its inspection. Global Power Products’ sole liability to
customer for goods not conforming to any of the express warranties is limited
to repair or replacement of such units. Warranty on the repaired unit or any
component thereof is limited to the balance of the original warranty period.