NDTC Customer Experience Survey
We appreciate you taking a couple of minutes to complete this short 7-question survey. At NDTC, we want to continue to improve and provide you with the best experience possible.
Record Type Name
1. How likely are you to recommend NDTC to a friend or colleague?
Not Likely
1
2
3
4
5
6
7
8
9
10
Very Likely
What is the primary reason for your score?
Your Answer
Easy
Neutral
Difficult
2. Thinking of your most recent interaction with NDTC how easy was it to interact with us?
Please Describe
Your Answer
Agree
Mostly Agree
Do Not Agree
3. I feel the NDTC employee heard my needs and concerns when recommending solutions.
Please Describe:
Your Answer
Agree
Mostly Agree
Do not Agree
N/A
4. If a employee met you onsite; I feel the employee was courteous and respectful of me and my property. The employee was efficient and worked in a professional manner.
Please Describe:
Your Answer
Excellent
Average
Poor
5. Overall, how would you rate your customer service experience from NDTC?
Please Describe:
Your Answer
Yes
No
6. Would you like someone from NDTC to contact you regarding this survey?
7. NDTC has my permission to use my comments on their website, social media sites, newsletters or other promotional media.
Please provide your information below in case we need to follow-up with you.
Name
Email
City
Phone Number