Installation and Care
of Property
The meter-based transient voltage surge suppressor (TVSS)
can only be installed, serviced, or removed by a designated Lee County Electric
Cooperative, Inc. (LCEC) representative.
If a member moves to another compatible location within
LCEC’s service territory the meter-based TVSS may be removed and reinstalled at
the new location; a transfer fee will be charged. Please
note: If the new location has a
different size or type of electric meter socket, the meter-based TVSS may not
be compatible for relocation.
The equipment provided will not protect against direct or
indirect lightning strikes beyond the manufacturer’s rated energy absorption
level.
Claims and Expenses
In the event the protective effectiveness of the meter-based
TVSS should be interrupted or fail for any reason, the utility’s obligation
shall be to: confirm the unit is within the manufacturer’s warranty period;
verify the unit is connected properly and that the indicator light is
illuminated; remove the unit if still within manufacturer’s warranty and send
back to the manufacturer for applicable testing and covered warranty repairs or
replacement; reinstall unit back into the member’s meter socket upon receipt
from the manufacturer.
Warranty and Service
Information
All warranties provided are from the TVSS manufacturer; all
warranty issues or claims shall be handled directly through them.
The member shall hold the utility harmless in connection
with the operation, service, and installation of the meter-based TVSS.
LCEC is not responsible for any damages from weather or
lightning-related incidents.
The building’s electrical grounding system must be intact in
order for TVSS devices to function.
Appliances and devices containing microprocessors such as
televisions, microwaves, computers, modems, alarms, phones, stereos, faxes,
copiers, printers, garage door openers, and other similar types of equipment
are not fully protected by the meter-based TVSS alone. Sensitive electronic components often need a
secondary TVSS, such as a plug-in power strip or battery backup unit with
built-in surge suppression which offers protection for any wires connected to a
device, in order to attempt full surge suppression.