Peak Power Rewards with logo 2025
PROGRAM INFORMATION

The Peak Power Rewards (PPR) program is a voluntary energy curtailment program for residential consumer-members who receive electric service from SouthEastern Illinois Electric Co-op (SEIEC). Commercial accounts are not eligible for program participation.  Accounts labeled medical necessity are not eligible for participation.  Consumer-members will continue to be subject to the rate terms and conditions of their respective Rate Schedules with SEIEC. Members with multiple metered locations require an application per meter. 


PROGRAM DETAILS


Seasonality: The PPR program will typically call curtailment events during the summer (June – August) and winter (December – February) months, but events may occur year-round.

Event timeframe:

·         Summer events will typically occur between the hours of 2:00 PM – 8:00 PM

·         Winter events will typically occur 6:00 AM – 10:00 AM & 4:00 PM – 9:00 PM

·         Events may occur on any day and time of the year due to emergency situations.


Penalties: Events are completely voluntary. There are no penalties for non-participation.


Performance Incentive: The performance incentive will be a bill credit based on a participant’s total energy reduction, in kilowatt-hours (kWh), during a curtailment event. Consumer-members are eligible to receive the performance incentive for the calculated energy reduction achieved for each event. The performance incentive is subject to change at any time. Any changes to incentives or the program will be emailed to the consumer-member before they are made.


Program Duration: Members are enrolled in the Peak Power Rewards (PPR) program on an ongoing basis and may terminate participation at any time by emailing demandresponse@seiec.coop.


PROGRAM DEFINITIONS


Event Notifications

Participating consumer-members will receive advance notice of curtailment events. An initial notification should be provided 24 hours in advance for most events and will include the event date, start time and end time. A reminder notification will also be sent 1 hour before the event begins (unless the event is scheduled to start in 6 hours or less).


Notifications will be sent to the participating consumer-member’s designated contact(s) via e-mail, text message, or combination thereof as specified by the consumer-member and SEIEC. Participating consumer-members are responsible for ensuring contact information is kept current and notifying SEIEC if any changes are necessary.


Curtailment Event

During the event, you will be incentivized to curtail or reduce your energy usage as much as possible. It is up to the participating consumer-member to decide how to reduce energy and by how much. Energy reduction can be achieved by:

  • Adjusting temperature settings (for example, in the summer increase your thermostat setting by 4 or more degrees).

  • Turning off lights.

  • Shifting clothes washing/drying, dishwashing and/or cooking usage to outside of the event time frame.

  • Turning off pool pump, if applicable.

  • Reducing the use of multiple appliances at the same time.

  • Waiting to use any other form of significant electricity until the event is over, or shifting that use to a time outside of the event.

  • Delaying electric vehicle charging.

  • Switching to a safely installed backup generator, if applicable.


Baseline Load

Baseline Load is an estimate of the participating consumer-member’s load if a curtailment event had not been called. The baseline load for any interval during an event will be calculated as the average of the measured usage during the same interval of the consumer-member’s three (3) highest energy consumption days within the last ten (10) non-weekend, non-event days. For weekend events, the baseline will include prior 3 weekend, non-event days following the same methodology as described for weekday events.


An event day correction could be made to a consumer-member's baseline load to reflect weather or other substantive differences between their load on the event day and the baseline calculation. The adjustment factor will then be applied to the consumer-member's baseline load for each interval during the event. The adjustment factor may either raise or lower the consumer-member's baseline load.

Energy Reduction Calculation

Energy reduction during a curtailment event, as measured in kWh, will be calculated by subtracting the consumer-member's actual usage during the event period from their baseline load for the same time period. This calculation will be done after any baseline load adjustment has been made.


Credit Billing  

To calculate the consumer-member's performance incentive credit, SEIEC will multiply the performance incentive rate by the energy reduction in kWh. SEIEC will apply the performance incentive credits as part of the monthly bill for electric service to each PPR participating consumer-member. If the participating consumer-member terminates service before the final performance incentive credit has been calculated, then no payment to the participating consumer- member shall be credited.

 

PROGRAM INCENTIVE RATE SCHEDULE

Performance Incentive Rate ..................................................... $ 1.00 /kWh 

PPR PROGRAM ENROLLMENT FORM

Consumer-Member Information






Notifications

By enrolling in this program, you are agreeing to receive SMS (text) AND/OR email notifications. If your notification methods in SmartHub do currently not include your cell phone number or email address, those will need to be added. If you haven’t set up your electric account in SmartHub, you’ll receive email notifications only to the primary account holder email address on file, unless you create an account and opt in to SMS alerts. 
Service Address Information





Billing Address Information






PEAK POWER REWARDS AGREEMENT


I understand that this program is available to active SouthEastern Illinois Electric Co-op (SEIEC) consumer-members only.


I understand that SEIEC Peak Power Rewards (PPR) Program is designed with the benefit of both consumer-members and SEIEC. By enrolling in the PPR Program, I will strive to minimize my energy consumption during curtailment/PPR events to help maintain grid stability and reduce the need for additional power generation. In return for my efforts, I may earn bill credits, contributing to overall cost savings for me and SEIEC.


I understand that SEIEC may occasionally survey members about this program to help evaluate and improve it. I also agree that any feedback, comments, or testimonials I provide-whether through surveys, email, online reviews, or other written formats-may be used by SEIEC in future communications or promotional materials, with or without my name attached.     

  

I understand that I will be credited for each kilowatt-hour (kWh) reduced below my calculated baseline energy usage during PPR events. The performance incentives I accumulate will be applied as a bill credit on the following month’s electric bill, as they are earned.


I understand there are no penalties associated with this program for non-participation during PPR events. The PPR Program and monetary credited amounts are subject to change at any time during the program's life. 

TERMS & CONDITIONS

TERMS & CONDITIONS

Thank you for your interest in participating in the SouthEastern Illinois Electric Co-op (SEIEC) Peak Power Rewards program. The Program is offered by SEIEC and its partner, Southern Illinois Power Cooperative (SIPC). These Terms & Conditions are an agreement between you and SEIEC governing your participation in the Program.

 

BY CLICKING [“ACCEPT”] OR BY OTHERWISE USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS & CONDITIONS YOU MAY NOT participate in the Program.

In the case of inconsistencies between these Terms & Conditions and information included in any other materials related to the Program (e.g., promotional materials), these Terms & Conditions will control. You certify that all information entered on this website for enrollment into the Peak Power Rewards program is accurate and complete. This offer is valid for active SEIEC residential electric consumer-members (“members”). To qualify for the Program, a Member must have an active residential electric service account or registered with SEIEC as a Medical Equipment location. I understand that while the Program is available, incentive amounts are subject to change without notice. I agree that I must provide at least one valid notification method to be enrolled in the program.. I agree that I must provide at least one valid notification method to be enrolled in the program. I authorize SEIEC to share information about my account, including my name, street address, account number, electrical usage, and billing information with SIPC and OATI, a third-party distributed energy resource management system DERMS vendor, to implement and measure the performance of the Program. Member information will be kept confidential by SEIEC, SIPC, and OATI. 

 

1. The Program.

1.1. Description. The Program is a voluntary energy curtailment program implemented by SEIEC and SIPC. Participating Members will receive bill credits as incentives when energy usage is reduced below an established baseline of energy usage, for the enrolled location, during a Peak Power Rewards curtailment event.

1.2. Changes. SEIEC and SIPC, in their sole discretion, may modify or discontinue the Program at any time.

2. Eligibility. This program is available to SEIEC active residential electric members only. To register for the Program, Member agrees to provide SEIEC information to verify eligibility for the Program. Member agrees that the information provided to SEIEC in connection with the Program (“User Data”) will be true, accurate, current and complete. Eligibility and program details are listed at: htpps://smarthub.tfaforms.net/2629.

3. Incentives. In connection with the Program, SEIEC will offer incentives in the form of bill credits. SEIEC reserves the right to determine qualifications and calculations for the incentives in its sole discretion. There is no penalty for non-participation in the Program or a curtailment event. The program is completely voluntary, and the Member has full control over how and when to reduce energy usage. Incentives will only be available when energy is shown to have been reduced and will be applied in the Member’s subsequent bill cycle. Incentive amounts may be based on estimated electricity usage. Member usage can be found in SmartHub, online or app, and/or the Member's monthly bill. 

4. Costs. SEIEC is not responsible for costs associated with providing the systems necessary to participate in the Program, such as devices or internet access.

5. No Warranty; Disclaimer. MEMBER PARTICIPATION IN THE PROGRAM IS AT MEMBER’S SOLE DISCRETION AND RISK. MEMBER IS SOLELY RESPONSIBLE FOR DETERMINING ANY SAFETY RISKS TO MEMBER OR MEMBER’S PROPERTY IN CONNECTION WITH CURTAILMENT OF MEMBER’S USAGE OF ELECTRICITY.  THE PROGRAM IS OFFERED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. SEIEC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND RELATING TO THE PROGRAM, WHETHER EXPRESS, IMPLIED OR STATUTORY (INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES FOR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OR NON-MISAPPROPRIATION, OR INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY) AND ANY WARRANTIES OR CONDITIONS ARISING UNDER ANY OTHER LEGAL REQUIREMENT. SEIEC MAKES NO WARRANTIES THAT THE OPERATION OF THE PROGRAM WILL BE UNINTERRUPTED OR ERROR-FREE.

6. Indemnification. Member agrees to indemnify, and hold SEIEC, its officers, directors, employees and agents, including but not limited to SIPC, harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney’s fees and costs, arising out of or in any way connected with Member’s participation in the Program.

7. Limitation of Liability.

7.1. Limitation of Liability. MEMBER AGREES THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL EECA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ARISING IN CONNECTION WITH THE PROGRAM, EVEN IF EECA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. MEMBER’S SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE PARTICIPATION IN THE PROGRAM.

8. Termination.

8.1.Termination By SEIEC. SEIEC may terminate the Program, or Member’s participation in the Program, at any time, with or without cause, by providing Member with written notice of such termination, which may be via email.

8.2.Member Termination. Member may terminate participation at any time and for any reason by sending an email to demandresponse@seiec.coop requesting termination of participation in the Program, which termination shall be effective immediately.

8.3.Rights at Termination. Upon termination, all rights granted to Member by these Terms & Conditions will immediately cease.

8.4.Survival. Any suspension, termination or cancellation of the Program will not affect Member’s obligations under these Terms & Conditions which are intended to survive such suspension, termination or cancellation.

9. General.

9.1.Applicable Law and Dispute Resolution. These Terms shall be governed by the laws of the State of Illinois, without giving effect to any conflict of laws or principles that may require the application of the law of another jurisdiction. Members may address concerns regarding these Terms & Conditions by e-mailing demandresponse@seiec.coop. If Member is not satisfied with SEIEC's resolution of the concern, Member should inform SEIEC immediately by emailing demandresponse@seiec.coop.  If Member and SEIEC are unable to reach a resolution to the dispute, any controversy or claim arising out of or relating to these Terms & Conditions, or the breach thereof, shall be settled in accordance with the SEIEC bylaws and policies to the applicable extent. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the Program or these Terms & Conditions must be brought, if at all, within one year from the accrual of the claim or cause of action or be forever barred.

9.2.Consent and Capacity. By enrolling in the Program, Member affirms being at least 18 years of age and having the necessary legal capacity to execute this agreement. Member also verifies that Member has the necessary consents and approvals from the owner(s) and occupant(s) of the service location. Member is solely responsible for any failure to receive necessary consents and approvals for the installation of qualifying equipment within the residence and participation in the Program.

9.3.Entire Agreement. These Terms & Conditions are the entire and exclusive agreement between SEIEC and Member regarding the Program and supersede and replace any prior agreements regarding the same.

9.4.No Assignment. Rights and responsibilities under these Terms & Conditions may not be assigned without the prior written consent of SEIEC. Any purported assignment or delegation by Member without the appropriate prior written consent of SEIEC will be null and void.

9.5.Severability and Waiver. In the event that any provision in these Terms & Conditions is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The failure of SEIEC to enforce any provision of these Terms & Conditions will not be deemed a waiver.

9.6. Communications to Member. By participating in this Program, Member agrees to receive emails from SEIEC or SIPC at the email address provided for this Program. These emails may contain information about SEIEC's other products and services; other energy related products, services and programs; as well as energy related legislative and environmental issues. These emails may be sent by SEIEC or SIPC.

9.7.Consent to Automated, Autodialed, Prerecorded, and Artificial Voice Calls and Texts. Member authorizes the Program and its service providers to make contact at any phone or mobile number provided by Member at any time with automated, autodialed, prerecorded, or artificial voice phone calls or text messages related to participation in the Program (including reminders of upcoming events). Member understands and agrees that the Program and its service providers may use an automatic telephone dialing system (ATDS), artificial, or prerecorded voice for such calls or text messages. Member may revoke consent at any time by contacting SEIEC by phone at (618)273-2611 or by emailing demandresponse@seiec.coop

ELECTRONIC SIGNATURE AGREEMENT


By choosing to view and complete this Peak Power Rewards Form, you agree to the following terms:


Your use of this Peak Power Rewards Enrollment Form is conducted electronically, and you agree that SEIEC may process all aspects of this electronic submittal the same as it would an "inked" document.


On the next page you will be asked below to provide an electronic signature.  By doing so you affirm and acknowledge that your electronic signature is legally binding.  By checking the box below and thereby affixing your electronic signature, you acknowledge that you have read the SEIEC Peak Power Rewards Agreement and agree to its terms and conditions.