2024 Warm Neighbor Application

  • Low-income residential household – May not exceed the higher of 80% of area median household income or 200% of the Federal Poverty Level (FPL), adjusted for household size.
  • Qualifying emergency (medical, loss of job) or financial hardship 
  • Applicant must be listed on the PUD account and reside at the service address 
  • Applicant must have active service for a minimum of 2 months
Program Assistance
  • Maximum assistance amount $300 
  • One application per household within a 12-month period 
    • Traditional Accounts – Assistance amount provided shall be the lesser amount of (1) the total balance owing or (2) the maximum assistance amount.
    • Prepaid Accounts –Assistance amount provided shall be the lesser amount of (1) 30 days of the calculated daily average plus arrangement balance or (2) the maximum assistance amount.
    • Budget Accounts –Assistance amount provided shall be the lesser amount of (1) the budget amount plus any balance owing or (2) the maximum assistance amount.
  • PUD, State or Federal Declared Emergency – Applicants may re-apply for an additional maximum assistance amount of up to $300 within a 12-month period. 
Program Restrictions
  • Not available for deposits or collection balances
  • Not available for any fees
  • Not available if previous fraud events
  • Not available if on Moratorium Payment Plan
Application Period
  • Year round or when program funds are depleted
Application Process
  • Complete the application in its entirety
  • Submit application, along with income documents, to Cowlitz PUD
    • Applications can be emailed, faxed, mailed, or dropped off at our Main Office
  • Cowlitz PUD will determine eligibility upon review of information submitted and in accordance with the Customer Services Policy
Contact Information



961 12th Avenue, Longview
Note: At the discretion of the Director of Customer Service, payment amounts, qualifiers, and restrictions can be made outside of these policies.
Applicant Information

Income Information

**Attach income documents for all household members 18 or older. Income documents may include, previous month’s paystub, W2 Form, most current tax return, or a current approval letter from a State and/or Federal low-income program. INCOME IS BASED ON GROSS NOT NET.