MVEC Members with a household income at or below 50 percent of the state median household income (see chart below) are eligible to avoid disconnection of their electric service between October 1 and April 30 if they enter into a payment arrangement and make timely payments per the agreement. To request an arrangement, please fill out and return this form to MVEC at least 5 days prior to your disconnection date.
You will still need to keep your account balance above zero. Unfortunately, we cannot extend extra time for payments to be made. They are due by your due date. If you currently have an arrangement, MVEC may lower the percentage that goes toward paying off the arrangement. This means more dollars will go toward future usage. MVEC will make this change and notify you by mail once we have received and approved your cold weather application.
MVEC complies with the Federal Trade Commission’s Red Flag Rule, which helps detect, prevent and mitigate damage caused by identity theft. MVEC reserves the right to ask questions to help validate the identity of an account holder when changes to an account are requested by phone or in person.